Shipping Policy

Thank you for shopping with DaVision. Please review the following information regarding order processing, shipping, and delivery.

Shipping Locations

DaVision currently offers shipping within the United States.

Available shipping methods and final shipping charges are displayed at checkout based on the customer's order and delivery address.

Shipping Options

DaVision currently offers the following shipping options:

Standard Shipping — $8
Estimated delivery within 3–5 business days.

Express Shipping — $15
Estimated delivery within 1–2 business days.

Free Standard Shipping
Available on qualifying orders of $70 or more.

Shipping rates and available delivery methods displayed at checkout will apply to your order.

Order Processing

Orders require processing before they are transferred to the shipping carrier.

Shipping and delivery estimates do not include order processing time. Delivery estimates begin after an order has been processed and accepted by the carrier.

Selecting an expedited shipping option does not necessarily expedite order processing.

Customers will receive a shipping confirmation with tracking information when available.

Shipping Carriers

DaVision may use major shipping carriers, including UPS and the United States Postal Service (USPS), depending on the order and destination.

The carrier assigned to an order may vary. Carrier and tracking information will be provided in the shipping confirmation when available.

Delivery Estimates

All stated delivery times are estimates and are not guaranteed, unless expressly stated otherwise.

Delivery may be affected by carrier delays, severe weather, holidays, service interruptions, incorrect or incomplete addresses, and other circumstances outside DaVision's reasonable control.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your shipping information before submitting your order.

If you notice an error after placing an order, contact DaVision as soon as possible. DaVision cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

Tracking & Delivery

When tracking is available, tracking information will be provided after the order has shipped.

Customers are responsible for monitoring tracking information and ensuring that packages can be safely received at the delivery address provided.

If carrier tracking indicates that a package has been delivered but you cannot locate it, please check the delivery area and contact the applicable shipping carrier. You may also contact DaVision for assistance.

Delayed or Lost Shipments

DaVision is not responsible for shipping delays caused by carriers, severe weather, service interruptions, incorrect or incomplete addresses, or other circumstances outside of DaVision's reasonable control.

If a shipment appears to be lost or significantly delayed, please contact DaVision so that we can assist with reviewing the available tracking information and determining appropriate next steps.

Returned or Undeliverable Packages

Orders returned to DaVision because of an incorrect or incomplete address, unsuccessful delivery attempt, or other delivery issue may require additional shipping charges before the order can be shipped again.

Customers are responsible for ensuring that the shipping information submitted with their order is accurate.

Local Delivery

Local delivery is available to eligible customers in select DFW-area ZIP codes. Availability is determined by the delivery address entered at checkout.

Local delivery options, applicable fees, and delivery instructions will be displayed at checkout when an address qualifies.

Customers are responsible for providing an accurate delivery address, phone number, and any information necessary to complete delivery. Availability may vary based on location and order requirements.

Returns

Shipping-related returns are subject to the DaVision Returns & Refund Policy.

Eligible online returns must follow DaVision's established return process. Please review the Returns & Refund Policy for information regarding eligibility, return shipping, exchanges, and refunds.

International Shipping

DaVision does not currently offer international shipping through the online store.

International shipping may be secured by contacting the store via Contact Us page. 

Questions About Your Shipment

For questions regarding an order, tracking, or delivery, please contact DaVision customer support and include your order number so that we can assist you.